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|£0 - £50.00||FREE||Royal Mail 48
Free Saver Delivery
|2-3 working days (Mon-Sat)
Add next working next day for £4.99
|£50.00 - £250.00||FREE||Royal Mail 24 Tracked
Free Saver Delivery
|1-2 working days (Mon-Sat)
Add next working next day for £4.99
|£250.00+||FREE||Next Day Courier or
Royal Mail Special Delivery
|Guaranteed Next Day
Orders with all items in stock will be sent with guaranteed next day services provided that this is selected during checkout. Some orders qualify for this free of charge and others require an upgrade fee to be paid. Please see the table above. You are advised to contact us on 01926 298499 if you have any special requirements.
Guaranteed next day delivery is available for orders placed Monday-Friday before the 4pm cut-off. If the order does not qualify for free guaranteed next day delivery you must add the upgrade fee at the time of your order. Your payment must clear fully and pass our internal validations and security checks. We will notify you by email or text message if there is an issue with your order.
Almost all UK postcodes qualify for next day delivery. However some remote locations (parts of Northern Ireland, Scottish Highlands and non UK mainland) may require an extra day. On rare occasions, we may find that we are unable to despatch your order due to stock or quality control issues. If that is the case you will be notified.
*Please note, while we use a next day delivery service, occasionally delays with the postage services (for example, severe weather) which are out of our control may delay deliveries. Deliveries do not take place on bank holidays.
We try to display an estimated delivery date on our products where possible. Next day delivery estimates are based on the order passing the above conditions. For items which are out of stock, we make an estimate based on the lead time for the product from the manufacturer plus the time taken to deliver with a next day service. We do not charge your order until we are about to despatch the item (PayPal and Amazon orders are charged immediately), and you may cancel (request a refund) at any time before the item is despatched. If there is an unforeseen delay on an out of stock item, which would affect our delivery estimate, we will send you an email to let you know.
All prices on our website include UK VAT at the current rate. For those visiting the UK, you may request a VAT refund form. This will allow you to claim back the VAT on your purchase when you leave the country (provided it is within 3 months of your purchase). Please contact us if you would like to request a form.
Please note, estimated delivery times are assuming no customs delays. Delivery to a PO Box is not always possible for every country.
Our standard deliveries use the international postal system with Royal Mail or DHL Global Mail. You can also upgrade to DHL Express Priority during checkout where available. All deliveries are insured against loss and high value purchases will automatically be upgraded to Express Priority free of charge. International orders are normally sent within one working day Monday-Friday. Please note express delivery may not be available to some remote addresses. If we are unable to send your package using DHL Express we will send your order with standard international delivery.
For European Union member states, our items can move freely between our country and yours. Therefore the total price including all applicable taxes and duties is the price displayed on the website. Please note customs duties and taxes apply to territories which are outside the EU tax union such as the Canary Islands and French overseas departments.
For all countries outside of the European Union, we will remove UK value added tax (VAT). If you are viewing our prices in your local currency, we will display the price without VAT to give you a fair estimate of the cost in your currency. Depending on the customs laws of your country, an import tax or duty may be payable when the item reaches your country. For many countries, there is a personal allowance which allows for small purchases to be received without the need to pay duties although when this is not the case the responsibility will be on the customer to cover the cost of any taxes. Please note delivery companies may charge add an admin fee for deliveries which require customs payment. For some countries with strict customs regulations there may be further charges if formal customs clearance is required by a dedicated customs broker.
European Union Customs & Tax Free Limit: No restriction*
USA Customs & Tax Free Limit: $800 USD* (as of March 10th 2016)
Australia Customs & Tax: GST included in price
Canada Customs & Tax Free Limit: $20 CAD*
Russia Customs & Tax Free Limit: €1000 per month to a private individual*
* All limits correct to the best of our knowledge as of August 2018. They are provided as a guide only and may vary depending on import method. Please contact your local customs agency for more information.
We will provide a copy of your invoice to the delivery courier in order to allow the correct customs rate to be charged if applicable and to ensure the fastest possible customs clearance.
We try to display an estimated delivery date on our products where possible. The total estimated delivery time for international orders is the total of both the estimated delivery time (as given above) and the estimated time for your order to be despatched. In stock items are usually despatched within 1 working day once you order has passed our security checks. For items which are out of stock, a few days may be necessary for new stock to become available, unless an unconfirmed delivery date is displayed on a product. We do not charge your order until we are about to despatch the item (PayPal and Amazon orders are charged immediately), and you may cancel (request a refund) at any time before the item is despatched. If there is an unforeseen delay on an out of stock item, which would affect our delivery estimate, we will send you an email to let you know.
Please be aware that due to brand restrictions some watches cannot be delivered outside of the United Kingdom or European Union. Please see below for a list of restrictions:
|Ball Watch Company||EU only|
|Ben Sherman||EU only|
|Calvin Klein||EU only|
|Casio Premium||Restrictions apply|
|Cath Kidston||EU only|
|Citizen Drive||EU only|
|Daisy Dixon||EU only|
|Daniel Wellington||UK only|
|Flik Flak||EU only|
|Henry London||EU only|
|Hugo Boss||Restrictions apply|
|Hugo Boss Orange||Restrictions apply|
|Karen Millen||EU only|
|Kenneth Cole||EU only|
|Muhle Glashutte||Restrictions apply|
|Orla Kiely||UK only|
|Swiss Military Hanowa||EU only|
|Ted Baker||UK only|
|Tommy Hilfiger||Restrictions apply|
|Victorinox Swiss Army||UK only|
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