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9 WARWICK ROAD, KENILWORTH CV8 1HD, United Kingdom

Customer Reviews

We appreciate our customers feedback and love to hear what people are enjoying about their purchase as well as any problems they may have found. You can also see hundreds of independent reviews on the web. Below are the thousands of product reviews we have received from happy customers!

Click on any review title below to see all reviews for that item.

5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Very happy with my purchase good price and cheaper than other places.

reviewed 13/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Great watch bought at a great price thanks to the discount code FCW had on their website. I bought a very sought after Casio GW BX 5600 on back order and received mine 4 months earlier than anticipatex.

reviewed 13/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating

reviewed 13/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Initially ordered the black variant which I had to return because of a mechanical fault of the watch. Decided to opt for the white dial because the black one felt a bit too small on the wrist. The white dial makes the watch look larger than it is. It feels more like a 39.5mm than the actual 38mm stated in the specifications.

I had great communication with the dealer during the return process and they shipped the new piece free of charge with Royal Mail next day 1pm.

The case is sand blasted which gives it a great tool watch appearance. The white dial and beige lume works great with the green nylon strap and brown leather keepers.

It keeps time well within specs and I did not have any issue at all with winding the watch, setting the time or the power reserve.

Very happy with my purchase and first class watches.

reviewed 13/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
4 Ease of use
5 Style
5
Overall Rating
Great service. Beautiful gift arrived promptly. Love it!
Would use this service again x

reviewed 13/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
I purchased a Polar H10 heart rate monitor from Firstclasswatches, with the price being the cheapest around at the time (by using some codes provided to me). The shipping was faster than expected, the item was superbly packaged & the item is fantastic.

All in all 5 star service & would certainly use again.

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Perfect exactly what I wanted. Got it for a graduation gift and absolutely loved it

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Beautiful cross. Good weight. It has plenty of detail and *relief * on the surface which is silver and not blackened as far as I can see. I'm very happy with it as a gift for my son.

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
4 Style
5
Overall Rating
The watch is great. The delivery service from DPD was awful. They told me that this item couldn’t be left and had to be handed over, so I gave them details of neighbours to leave it if I’m not in. So they turn up, never ring my doorbell and leave it outside unattended. DPD dint care. FCW need to use a signed for service as the above can lead to expensive watches disappearing from customers doorsteps. My watch was only £200 but who would’ve been responsible if it had gone missing.
Tbh everything else from FWC. was great,

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
5 Quality
5 Value
5 Ease of use
5 Style
5
Overall Rating
Excellent service. I bought some earrings for my wife for a Christmas present. When she opened then the stone in the middle was a differnt colour and one of the other surrounding stones was missing. I emailed and agreed to return the faulty item free of charge and sent out a new pair. So good and will again from this company. Rowan who I dealt with was great.

reviewed 12/01/2026

VERIFIED FIRST CLASS CUSTOMER
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